Career Circles is a 10-week group coaching program that empowers employees to take ownership of their careers through three key areas: self-discovery/confidence building, tactical skills, and goal-setting strategies. In addition, facilitators are trained to lead groups providing stretch opportunities. This innovative strategy provides a strong sense of belonging for both you and the facilitators. Learn how this was implemented in-house at a large healthcare system and how you could apply similar strategies in your own organization.
In this session, you will:
- Identify how investing in employees through a group coaching program creates a sense of belonging and engagement for employees.
- Discover a new group coaching model to invest in employees who want to grow within your organization.
- Discuss the readiness of your organization to provide support to employees regarding internal career movement.
Speaker: Megan Hysell, Senior Organizational Development Consultant, Nationwide Children’s Hospital
Charting Your Path as an Organizational Coach: Career Journeys, Skill Development, and Professional Growth
Coaching has become an essential capability in talent development, yet the pathway into and through a coaching career can feel anything but straightforward. This session brings together seasoned coaches—representing internal, part-time internal, and external coaching roles—to share their personal journeys and the lessons they’ve learned along the way.
In this session, the speakers will discuss how they entered the coaching profession, what helped them build credibility, and how they honed the skills that matter most.
Whether you are considering the coaching profession, seeking to strengthen your practice, or looking for clarity on the various pathways available, this session will offer grounded insights and actionable next steps to help you chart a rewarding and sustainable coaching career.
In this session, you will:
- Differentiate between common career pathways—including internal, part-time internal, and external coaching—and identify which roles align best with their interests, experience, and goals.
- Recognize the key skills, developmental experiences, and organizational conditions that contribute to a coach’s growth and long-term success.
- Evaluate the role of coaching credentials and certifications in building credibility, enhancing practice, and supporting advancement within organizational coaching careers.
Moderator: Carrie Abner, CAE, Vice President, Credentials & Standards ICF
Speakers: Matt Angelo, PCC, CMC, Leadership/Executive Coach & Senior Manager, Deloitte; Pooja Khandelwal, MCC, ACTC, Director – Career Retention, Navigation and Transition, The University of British Columbia; Dr. Sheila Boysen-Rotelli, MCC, ACTC.
In this live product walkthrough, discover how Osmo helps coaches build thriving, sustainable practices without chaos. While most platforms focus on scheduling, payments, or marketing, Osmo goes further by supporting what matters most: helping coaches become better at their craft.
You’ll see how Osmo uses AI-powered session insights, professional frameworks, and structured peer communities to foster coaching mastery. Learn how coaches receive actionable feedback on their style and substance, grow alongside like-minded peers, and manage their practice within one calm, intuitive environment.
Whether you are early in your journey or scaling a full practice, this session will show you how to sharpen your skills, deepen client impact, and grow with clarity and confidence.
Speaker: Antons Davis, Founder & CEO, Osmo
Coaching Strategies for Leaders
How would your leadership change if you elevated your coaching skills? Coaching strategies can be leveraged to enhance communication, relationship building, sales, and leadership across industries, organizations, and roles. This session integrates best practices and successful internal and external coaching programs that you can apply immediately to elevate your coaching game.
In this session, you will:
- Leverage coaching strategies to enhance and develop your leadership.
- Integrate best practices into your coaching from internal and external coaching programs.
- Enhance your coaching skills with live practice.
Speaker: Diana Ideus, MCC, ACTC, Founder, Hawthorne Union
What to Know Before Launching an Internal Coaching Program
Standing up an internal coaching program isn’t just about creating a new initiative—it’s about shaping a culture of growth and accountability. From gaining executive buy-in to scaling coaching across the organization, the journey is full of lessons that can save time, resources, and frustration, especially early in the process. In this session, you’ll learn practical strategies and insider insights from building a successful coaching program at Johnsonville, so you can avoid common pitfalls and accelerate impact.
In this session, you will:
- Identify the critical success factors for launching an internal coaching program and how to navigate common challenges such as stakeholder alignment and adoption.
- Measure impact and sustain momentum without overspending.
- Build a roadmap that integrates coaching into organizational development strategy.
Speaker: Jordan Lindstrom, Senior Organizational Development Leader, Johnsonville
The AI-Powered Coaching Organization: A Method for Real Results and Impact
AI is rapidly reshaping coaching and human development at scale. As demand for coaching grows, organizational leaders face a dual challenge: evolving with AI-enabled systems while preserving the human-centered essence that makes coaching effective. Many fear AI will replace coaches, but the real question for organizations is how to integrate these tools responsibly to expand access, improve efficiency, and demonstrate measurable impact.
This session introduces the Do Good D.E.E.D.S. Method: A five-phase, research-informed approach for identifying, testing, and scaling AI within organizational coaching programs. Through real-world case studies, including a successful AI adoption initiative at one of the top 25 largest foundations in the US, a $3M NIH-funded coaching study, and scaling AI coaching to extend access, you will see how organizations are moving beyond pilots to achieve sustainable, ethical, and results-driven AI-enabled coaching at enterprise scale.
In this session, you will:
- Understand the Do Good D.E.E.D.S. Method for evaluating, testing, and integrating AI within organizational coaching programs.
- Identify high-leverage opportunities to apply AI across coaching, leadership development, and learning ecosystems.
- Apply evergreen, human-centered principles for responsible AI adoption.
Speaker: Tim Harrison, Founder and CEO, Coaching Innovation Lab
Coaching Through Conflict: Strengthening Skills for Difficult Conversations & Effective Feedback
In this session, you will learn practical tools to navigate the challenging conversations that naturally arise in performance-driven environments. Coaches often face moments where communication breaks down, emotions run high, or feedback is met with resistance. This session provides a clear framework for staying grounded, communicating with clarity, and fostering trust even when conversations feel uncomfortable. Through scenario-driven practice and peer dialogue, coaches will enhance their confidence and competence in providing and receiving feedback that leads to lasting behavior change. You will leave with a set of repeatable strategies they can immediately apply in coaching sessions, team meetings, and high-pressure performance moments.
In this session, you will:
- Identify the core components of an effective difficult conversation by observing modeled examples and analyzing what makes the communication clear, respectful, and productive.
- Recognize the elements of high-quality, behavior-based feedback by watching structured demonstrations and evaluating how specific word choices increase clarity and reduce defensiveness.
- Describe effective techniques for receiving feedback as a coach, including how to model openness, regulate emotional responses, and ask clarifying questions—based on observed demonstrations and facilitator walkthroughs.
Speaker: Katherine Branch, Manager, Organizational Development & Engagement, UCHealth
Beyond 2026: Emerging Coaching Trends and Models
The coaching landscape is shifting fast. Companies are re-imagining what leadership looks like, technology is rewriting how we support clients, and inclusivity is no longer optional. This 60-minute panel brings together forward-thinking coaching leaders to unpack where the industry is headed next. The conversation explores how AI is transforming coaching practice, how inclusivity is shaping expectations, what organizations are investing in, and which coaching skills will be essential in the next era of work. You will leave with a sharper vision of the future, practical insights you can use now, and the clarity needed to stay competitive in a rapidly evolving profession.
In this session, you will:
- Understand the key forces shaping coaching beyond 2026 and identify emerging organizational priorities and investment trends.
- Recognize the high-demand coaching skills needed for the future.
- Recognize your value as a coach and differentiate your practice from AI tools.
Moderator: Dr. Aikyna Finch, Vice President, Diversity, Equity, Inclusion, and Belonging, ICF
Panelists: Susan Caesar, Director of Artificial Intelligence, ICF; Dr. Matt Barney, Founder & CEO, TruMind.ai; Robert Garcia, Vice President, Coaching in Organizations, ICF
